Shares of Kaleyra Inc. (NYSE: KLR) were up 6.07% at $0.8009 at the last check in after-hours trading following a digital move.
What action has KLR taken?
For WhatsApp Business, Kaleyra (KLR) has introduced a new portfolio of chatbots that will enable companies to build sophisticated conversational experiences. In order to connect their consumers in enterprise organizations, they require assistance cutting through the clutter of today’s competitive marketplace. WhatsApp offers businesses a simple and effective method to communicate with their clients in real-time, handling over 100 billion messages every day.
Companies will be able to design and deploy straightforward chatbots fast and effectively using Kaleyra’s new chatbot platform. With the aid of KLR’s communications specialists, more complex experiences that call for API interfaces with a business’s technological stack (CRM, reservation system, inventory, etc.) may be created to give customized customer care, marketing, and transactional workflows.
Businesses may advance their communication strategies across the whole customer experience by leveraging WhatsApp’s 2 billion monthly active users across 180 countries and an advanced layer of automation provided by KLR’s new chatbot solution. Currently accessible in Europe, India, and the Middle East, the company’s chatbots will be made available in the US in 2023.
Companies now have a smooth method to interact with their consumers on the biggest messaging platform in the world thanks to Kaleyra’s new chatbots. If companies want to be in touch with their consumers constantly, they should be on WhatsApp.
KLR’s similar move
To enhance client authentication and fraud detection procedures, Kaleyra (KLRS) has incorporated Kaleyra Video, its exclusive audio, and video technology, into the mobile application created for Flowe, Italy’s cutting-edge digital bank. The partnership was made possible by Fincons Group, a major international leader in IT business system integration, technology, and consulting.
Fincons Group and Flowe have a history of working together on several projects to support Mediolanum Group’s cutting-edge digital bank. With the help of Fincons and Kaleyra Video, Flowe has been able to provide a customized and safe experience. To guide banking operations, procedures, and transactions into a safe and reliable environment and thwart fraud, Flowe’s bankers may initiate and manage digital collaborative engagements with consumers from within their applications.